Our Quality Assurance and Customer Relationship Management functions were implemented to benefit our customers. We make a promise to all of our clients to perform specific tasks to a high-quality level at designated frequencies. Our QA system allows MULTICORP management to measure our service levels in comparison to customer expectations. With this information, MULTICORP can facilitate communication with our team and clients to resolve any issues we come across.
Our Quality Assurance System Monitors:
- Process Quality
- Technical Requirements
- Procured Materials
- Customer Relationships
Multicorp’s success and growth since 1984 as a leader in the industry is because of our customers. Direct involvement and good communication with our clients is essential to our growth and success. We strive to provide our clients with only the best professional janitorial cleaning services that can be offered in the commercial cleaning business.