Our Multicorp project management team will implement QA processes and procedures to monitor and ensure that the professional cleaning or maintenance services we provide meet all of our customers contract specification requirements. Quality assurance helps us provide services that meet the needs and expectations of our customers.
QA processes comprises management administrational and procedural activities implemented so that requirements and goals for our services and products will be fulfilled.
We strive to continually improve our processes to deliver a quality service at all times.
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Employee Training
Multicorp implements a very systematic and comprehensive training program. Our training process provides our employees with both in-house training and on the job training.
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Process Control
Managing and controlling cleaning processes, routines, technics, schedules, training, product performance and all aspects of our service goes hand and hand with customer satisfaction. Processes drive results.
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Customer Monitoring
Our Quality Assurance and Customer Relationship Management functions were implemented to benefit our customers. We make a promise to all of our clients to perform specific tasks to a high-quality level at designated frequencies.